GuidottiCandle.com

Macy's 

No. Guidotti is a cruelty-free brand.

Yes. We offer sample sizes on all of our products. Select "sample size" on the product page before proceeding to checkout.

Depends on product popularity.

Colors shown in a photograph or video may not accurately represent the exact color of the product, although we work hard on our end to make sure colors are displayed as accurate as possible. The actual color may appear different in-person and on everyone.

Please refer to our wholesale application.

No. Customer accounts are optional. 

You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.

Please click here.

Once you sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information.

Please click here.

Shopping on GuidottiCandle.com is safe and secure. Our secure shopping cart comes with a 128-bit SSL certificate. Using the same level of encryption as large banks, our SSL keeps your information safe and secure at all times.

Visa, MasterCard, Discover, American Express, Amazon Payments, Google Pay, PayPal, JCB, Diners Club and Apple Pay. 

Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, we will process and ship your order just like you paid in full, but you will have only paid a fraction of the cost at the time of purchase.

Sezzle will break down the total cost of your purchase into smaller payments, spread over six weeks in four equal payments.

No interest or processing fees are charged to you - as long as you pay everything off on time, you only pay for what you ordered!

Learn more about Sezzle here.

As much as you want! We do not have restrictions on how many products you can purchase. 

We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed and confirmed. 

Rancho Cucamonga, California. 

Yes.

Domestic Shipping Fee 

$5.95 for all orders under $50. Free for all orders over $50. 

International Shipping Fee (outside USA)  

Fees will be calculated at checkout based on the size, weight and destination country for all orders under $100. Free for all orders over $150.

Your order will ship after it has been processed. Orders are processed and shipped Monday-Friday only. Processing time takes 1-5 business days of receipt from the order date. However, if we have a promotion or a new launch, orders may take longer to process. Please note that we do not ship on weekends or holidays. While we will do all we can to ensure your order is delivered on time, GuidottiCandle.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Processing Time — 1-5 business days.

Transit Time — USA: 1-7 business days. International: 2-21 business days.

No. Selecting a faster shipping option at checkout only speeds up transit time with the postal carrier. 

You will receive an email. 

You will receive an email with your tracking number. Once orders have left our facility, the package is in the care of the postal carrier. To get the most up-to-date information regarding your shipment, please check your tracking number or contact the postal carrier directly. Please allow up to 24 hours after your order has been shipped for tracking information to become available.

We do not accept returns, exchanges or refunds. All sales are final. GuidottiCandle.com reserves the right to refuse any returns at any time.

12 months.

Yes.