Frequently Asked Questions

Where can I buy Guidotti products?

Does Guidotti offer samples?

Do you restock items that are sold out?

Why does the color of my product look different than the images online?

Customer Accounts

Customer Accounts Frequently Asked Questions

Do I need to create an account before placing an order?

Why should I create a customer account?

How do I change my customer account information?


Ordering Frequently Asked Questions

Is my privacy and personal information secure on GuidottiCandle.com?

What payment methods do you accept?

What is Sezzle?

How many products can I order at a time?

Can I cancel or change something about my order?

Shipping and Handling

Shipping and Handling Frequently Asked Questions

Where do you ship from?

How much is shipping?

When will my order ship?

If I select a faster shipping option at checkout does that include faster processing time?

How do I know if my order has shipped?

How do I track my order?

Returns and Refunds

Returns and Refunds Frequently Asked Questions

What is the return policy?

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