Privacy Policy

Guidotti Candle
Updated as of June 2, 2017

1. Introduction.

1.1. This Privacy Policy sets out how Guidotti Candle ("we", "us" or "our") uses and protects any information that you, the user, provide when you use (the “Website” or “Site”). This Privacy Policy applies to all services offered by Guidotti Candle on this Website. This Privacy Policy does not cover the information practices of other companies that may advertise on this Website, nor does it cover third parties that we may use to fulfill orders, including but not limited to credit card processing and shipping companies. 

1.2. Guidotti Candle is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this privacy statement.

1.3. Guidotti Candle reserves the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Website. It is your responsibility to review this Privacy Policy from time to time to ensure that you continue to agree with all of its terms.

1.4. All users are urged to read the Privacy Policy upon each visit to the Website to ensure they are aware of the most up to date Privacy Policy. Guidotti Candle may email users notifying them of material updates to the Privacy Policy.

1.5. Notice Concerning Children. We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a user is under 13 years of age, any personal information in that user’s account will be promptly deleted.

2. Information We Collect.

2.1. We collect information in instances that include, but are not limited to, when you choose to participate in offers, sign up for newsletters, create an account, purchase products, or call or email us. The purpose of this information is to better serve you with targeted service and occasional promotions. Accordingly, we will only collect information relevant to serving you.

2.2. The following examples include the types of information we may collect: Name, email address, postal address, username and password, telephone number, date of birth, payment information, future communication preferences, IP address, links you click, and demographic information collected through marketing surveys conducted by Guidotti Candle.

3. Accessing and Updating Your Information.

3.1. To review and update your personal information to ensure it is accurate, sign into your account with your email address and password. The Website will direct you to your account overview page to update or edit your account information.

4. Information Collection, Use, and Sharing.

4.1. Guidotti Candle is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you, or information gathered from purchases or correspondences made on the site. We will not sell or rent this information to anyone. Additionally, we will only collect information that you provide to us and through your use on our Website, as outlined in this Privacy Policy. We will not collect users’ information over time through users’ online activities across outside websites.

4.2. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process your payment or to ship an order. We will also share your information if necessary to satisfy applicable law, regulation, legal process, or enforceable governmental requests. Such requests will be given due consideration, and will be complied with if legally required.

4.3. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy. Users can access their accounts to update their information and preferences.

5. What We Do with the Information We Gather.

5.1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.

- We may use the information to improve our products and services.

- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

- From time to time, we may also use your information to contact you for our market research purposes. We may contact you by email, phone, fax or mail.

- We will never sell or rent your information.

6. Security.

6.1. We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

6.2. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

6.3. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

7. How We Use Cookies.

7.1. We use Google Analytics to collect information regarding the use of this Website. Google Analytics may set cookies on your web browser or read cookies that are already there. Additional information regarding the use of cookies and the data collected from your web browser can be found here:

7.2. A cookie is a small file which asks permission to be placed on your computer's hard drive. When you use the Website, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

7.3. We use traffic log cookies to identify which pages of our Website are being used. This helps us analyze data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

7.4. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

7.5. You can choose to accept or decline cookies. Because most web browsers automatically accept cookies, you agree to accept cookies by using the Website unless you modify your browser setting to decline cookies. Declining cookies may prevent you from taking full advantage of the Website.

8. Do Not Track.

8.1. We do not track users over time and across third party websites. Accordingly, this Website does not respond to Do Not Track (DNT) signals.

9. Links to Other Websites.

9.1. Our Website may contain links that enable you to visit other websites of interest. However, once you click such a link, you will have effectively left our Website, and should be aware that we do not have any control over outside websites. Therefore, Guidotti Candle cannot be responsible for the protection and privacy of any information which you provide when visiting linked sites, as outside websites are governed by their own privacy policies, and not the Privacy Policy of Guidotti Candle. It is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

10. Contact Us.

10.1. If you have any questions about this Privacy Policy, our practices related to this Site, or if you would like to have us remove your information from our database, please contact us at