Updated as of June 2, 2017
1.2. Guidotti Candle is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this privacy statement.
1.5. Notice Concerning Children. We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a user is under 13 years of age, any personal information in that user’s account will be promptly deleted.
2. Information We Collect.
2.1. We collect information in instances that include, but are not limited to, when you choose to participate in offers, sign up for newsletters, create an account, purchase products, or call or email us. The purpose of this information is to better serve you with targeted service and occasional promotions. Accordingly, we will only collect information relevant to serving you.
2.2. The following examples include the types of information we may collect: Name, email address, postal address, username and password, telephone number, date of birth, payment information, future communication preferences, IP address, links you click, and demographic information collected through marketing surveys conducted by Guidotti Candle.
3. Accessing and Updating Your Information.
3.1. To review and update your personal information to ensure it is accurate, sign into your account with your email address and password. The Website will direct you to your account overview page to update or edit your account information.
4. Information Collection, Use, and Sharing.
4.2. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process your payment or to ship an order. We will also share your information if necessary to satisfy applicable law, regulation, legal process, or enforceable governmental requests. Such requests will be given due consideration, and will be complied with if legally required.
5. What We Do with the Information We Gather.
5.1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for our market research purposes. We may contact you by email, phone, fax or mail.
- We will never sell or rent your information.
6.1. We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
6.2. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
6.3. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
7.2. A cookie is a small file which asks permission to be placed on your computer's hard drive. When you use the Website, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
7.3. We use traffic log cookies to identify which pages of our Website are being used. This helps us analyze data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
7.4. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
7.5. You can choose to accept or decline cookies. Because most web browsers automatically accept cookies, you agree to accept cookies by using the Website unless you modify your browser setting to decline cookies. Declining cookies may prevent you from taking full advantage of the Website.
8. Do Not Track.
8.1. We do not track users over time and across third party websites. Accordingly, this Website does not respond to Do Not Track (DNT) signals.
9. Links to Other Websites.
10. Contact Us.